Katie Jones – Emotional Wellbeing Practitioner

Effective Date: 17th June 2025

Business Name: Katie Jones – Emotional Wellbeing Practitioner

Website: www.katiejonesewp.com

1. Who I Am

I am Katie Jones, an Emotional Wellbeing Practitioner committed to supporting clients in a safe, respectful, and confidential environment. This Privacy Policy explains how I collect, use, and protect your personal information in accordance with the UK General Data

Protection Regulation (UK GDPR).

2. What Information I Collect

I may collect and store the following information:

• Personal Details: Name, date of birth, address, email address, phone number

• Health and Wellbeing Information: Information shared in sessions or through forms relating to your emotional or mental health

• Administrative Information: Appointment records, payment details

• Website Data: IP address, browser type, and general usage data collected via cookies

3. How I Collect Your Data

Data may be collected when you:

• Contact me via email, phone, or through my website

• Book a session or complete an assessment form

• Participate in sessions (online or in-person)

• Visit my website (via cookies or contact forms)

4. Why I Collect Your Data

Your information is collected for the following reasons:

• To provide emotional wellbeing services and support tailored to you

• To manage appointments, payments, and communication

• To comply with legal, regulatory, or safeguarding obligations

• To improve website functionality and service offerings

5. How Your Data is Stored

Your data is securely stored in encrypted digital files and/or locked physical storage. I regularly review data retention to ensure it is only kept as long as necessary.

• Client records: Held for 7 years from the end of our work together

• Website enquiries (non-clients): Held for 12 months

6. Sharing Your Data

I do not sell or share your data for marketing purposes. Your information may only be

shared if:

• You give explicit written consent

• It is required by law (e.g. safeguarding risks or court orders)

• It is discussed confidentially with a professional supervisor to support best practice (with identifying details removed wherever possible)

7. Your Rights

Under UK GDPR, you have the right to:

• Request access to the data I hold about you

• Ask for incorrect data to be corrected

• Request data to be deleted (in certain circumstances)

• Withdraw consent at any time

• Lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk

8. Website Cookies

My website may use cookies to analyses usage and improve your experience. You can adjust your cookie preferences in your browser settings.

9. Contact Information

If you have any questions or concerns about this Privacy Policy or how your information is

handled, please contact:

Katie Jones – Emotional Wellbeing Practitioner

Email: katiejonesewp@hotmail.com

Website: www.katiejonesewp.com